When the Unexpected Happens: Why Booking with a Travel Agent Matters More Than Ever
It’s no secret that travel today looks a little different. From extreme weather events to transport strikes, global uncertainty has made one thing clear — the value of having someone in your corner when plans change.
Over the past few years, we’ve seen wildfires impact holidays in Greece and Spain, flash flooding disrupt travel across Europe, and volcanic activity and earthquakes cause chaos in popular long-haul destinations. Throw in the occasional airline meltdown or last-minute cancellation, and it’s easy to understand why so many travellers are rethinking how they book their holidays.
The DIY Booking Boom… and Its Limits
Online booking platforms have made it easier than ever to click and go. But when something goes wrong, who do you call? Most of the time, it’s not a person — it’s a chatbot or a 48-hour support queue. And when you’re stranded in an airport or trying to get a refund on a non-refundable hotel, that’s not much comfort.
This is where a travel agent makes all the difference.
Why Travel Agents Still Matter (More Than Ever)
At FROSCH Ireland, we’ve seen firsthand how quickly things can shift — and how important it is to have someone who knows your itinerary, your preferences, and your options. Here’s why our clients rely on us:
1. We’re Real People, Not a Call Centre Script
You won’t be left on hold or clicking through FAQs. When you call, we answer. We’ve helped reroute clients around strikes, moved holidays due to natural disasters, and secured emergency accommodation when plans changed last-minute.
2. We Think Two Steps Ahead
Our team monitors global travel alerts and supplier policies constantly. That means we can advise you before issues arise — whether it’s a visa requirement, political unrest, or weather warnings that could affect your route.
3. We Know the Fine Print
Not all “flexible” bookings are created equal. We work only with trusted partners who prioritise flexibility, fair refund terms, and customer care — saving you time, money, and stress if things change.
4. We’ve Got Your Back 24/7
Your holiday shouldn’t come with a side of anxiety. Whether it’s a cancelled flight or a missed connection, we’re here when you need us — not just 9–5, Monday to Friday.
Travel Is Meant to Be Enjoyed — Let Us Handle the Rest
There’s so much joy in planning a trip, and that shouldn’t be overshadowed by “what-ifs.” When you book with FROSCH, you’re not just booking a flight or hotel —
you’re securing expert guidance, advocacy, and peace of mind from start to finish.
If you’re ready to travel smarter, safer, and with real support behind you, we’d love to help.
Reach out to our team today to learn more.